I had originally ordered a different pair of shoes for my son, however when I couldn't even get them on his feet I wrote a review and said I would be sending them back.
The Robeez customer service reached out to me after my review and sent me a return label and asked if I would like to pick out another pair.
Since we loved the very first pair of Robeez we received as a gift I decided to try again and asked for these in a size larger.
The shoes were shipped asap at no additional charge.
They are a bit too big on him right now (I think the sizing on the returned shoes must have been off) but will fit perfectly in the spring and next summer. They are super cute, very easy to get on and they stay on.
The shoes are awesome but it was really the customer service that made this a very good experience.
23rd Sep 2017